In a large environment with thousands of computers, especially if Configuration Manager (SCCM/ConfigMgr/MEMCM) is used, it isn’t practical to visit each computer to manually collect the product number information. In a small company with only a few computers, this is generally not a hard thing to do. you must physically examine the computer) in order to determine the product number. According to HP’s website, you require direct access to the computer (i.e. How can you get the product number? It’s not available in any automated fashion. What happens, then, if you have a computer with a recycled serial number? I’m going to use this recycled serial number, CND8080DZL, to demonstrate the problem.Īfter entering the serial number in both of the HP warranty status look-up sites, I am prompted (see above) to enter the product number before I can see the HP warranty status details. Oftentimes, however, you won’t know a computer’s serial number is recycled until you are trying to find out its warranty status. In most cases, when the serial number is not duplicated, you simply enter the computer’s serial number and get your answer. They both use the same source to determine the HP warranty status and this brings us back to the problem. If you are only checking on one computer, go here, whereas, this HP warranty status look-up site allows you to check up to 20 computers at a time. There are at least two different places where you can check a computer’s HP warranty status. Did you know, however, that HP recycles its serial numbers every 10 years? This can make it very challenging when you are trying to determine the actual HP warranty status of both old and new computers. Most large computer manufacturers, including HP Inc., have sites where you can check the warranty status of a computer by inputting its serial number. When you know the warranty status for each of your computers, you can start budgeting for new ones and replacing older ones based on your companies’ computer lifecycle policy.
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